Conflict Management: A DiSC®-Based Approach

How do you reduce tension, resolve challenges and improve productivity between co-workers? By helping employees discover non-threatening, respectful ways to communicate preferences and discuss differences.

This program uses a DiSC®-based approach which provides organizations with the key to maintaining a well-balanced workplace environment by helping individuals understand their own and others' behaviors in conflict, and providing them with the problem-solving skills needed to manage adversity in the workplace.

Participants will discover their natural responses to conflict and learn how others may respond differently. This program allows participants to explore ways to communicate preferences and deal with differences, resulting in well-balanced, high-functioning teams that can deal effectively with conflict.

Participants walk away with the skills, knowledge, and tools they need to deal with conflict, resulting in more productive teams, higher satisfaction, and less turnover.

In this Conflict Management program, participants will:

Discover their natural approaches to conflict and understand how others' approaches differ from their own
Learn how to find common goals among the parties in a conflict
Understand the need to acknowledge all sides of the issue, and learn how to share their perspectives in a productive way
Realize the importance of focusing on solutions rather than problems
Learn strategies for generating options that resolve conflicts
Discover the need for a balanced approach in bring resolution to conflicts