Training Solutions' Policies

• Shipping and handling charges are designated on the shopping cart order form and are based on the total dollar amount of your order (before shipping and any tax).
• Standard shipping is 5-7 business days.
• Overnight orders must be received by 12:00 noon EST (Monday-Friday only) for next day delivery.
• Standard shipping/handling charges are doubled for overnight orders.
• For international orders, the shipping/handling rates are doubled from the overnight orders rates.

For orders over $1000, the standard shipping/handling is $10 for every $500 increment.

• $1001 - $1500 = $45
• $1501 - $2000 = $55
• $2001 - $2500 = $65
• $2501 - $3000 = $75
• $3001 - $3500 = $85
• $3501 - $4000 = $95

TRAINING SOLUTIONS, Inc. accepts the return of a purchased item if it is returned within 15 days and the product has remained unopened and undamaged. The customer will receive a refund or exchange (if more acceptable with customer) from TRAINING SOLUTIONS, Inc. if the product arrives to us within 15 days and it has not been opened or damaged. If the item has been opened or damaged, and/or it is past 15 days of purchase, we do not accept the product for any exchange or refund.

TRAINING SOLUTIONS, Inc. accepts the following credit cards:

VISA

MASTERCARD

AMERICAN EXPRESS

At TRAINING SOLUTIONS, Inc., we are committed to protecting your privacy. We use the information we collect about you to process your orders. We do not sell, trade or rent your personal information to any outside person or vendor.

This privacy notice discloses the privacy practices for www.TrainingSolutions.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.